A website care plan from World Class Digital LLC. Updates, backups, certificate renewals and uptime watching, with a monthly check and a written note so you always know what was checked and what changed. One accountable name: mine. Month to month.
Run is for small businesses whose website matters but who do not want to think about plugins, certificates or backups. You get one accountable operator. The same person who scopes the work stays in it. No anonymous ticket queue, and no hand-offs to whoever is available.
Care plans cover what you actually need, not a fixed tier. Most start right after a Build or a Defend lockdown, but I also take on sites I did not build, after a look at how they are put together.
The promiseA written note every month.
Send it to me and I will take it from there. Issues are handled as quickly as possible, in the order they come in. I do not sell standing response windows off a shelf, and I will not publish a promise one person cannot keep.
Existing clients reach me directly at sam@worldclassdigital.com. One accountable operator, no ticket queue. You will hear back from the person who built or looked after the site.
| A typical provider | World Class Digital LLC |
|---|---|
| A ticket number and whoever is on shift | The same person every time: me |
| Fixed tiers you grow into or out of | Scoped to what your site needs |
| A dashboard you never open | A written note every month, in plain English |
| Knowledge that leaves with the technician | A written runbook for your site that you keep |
| Long contracts | Month to month |
Sam possesses an exceptional blend of skills, experience, and dedication that make him a valuable asset to any team. He consistently demonstrated his expertise by fostering strong relationships with clients and ensuring their needs were met.David Jones, MBA, CSM, ITILv3 · Program and Project Manager · former colleague
Phoenix businesses run on seasons. Restaurants and retail are slammed when the snowbirds are in town, CPA offices disappear into tax season, and summer slows almost everyone down. Bigger updates get scheduled for your quiet weeks, not your busiest Saturday. Home base is the Phoenix metro, from Scottsdale to Queen Creek, and most care work happens remotely.
It is scoped on the call and quoted in writing. There are no published tiers, because the right scope depends on your site.
No. Care plans are month to month.
As quickly as possible, in the order they come in. There is no standing response window published here, and I will not promise one I cannot keep alone.
Usually, yes. I look at how it is put together first, then tell you honestly whether a care plan makes sense or whether it needs a Site Recovery first.
Yes. Ask about it on the call.
Discussed case by case.
Book 30 minutes and bring your site's address. You will leave knowing what it needs, whether or not we work together. Already a client? Email sam@worldclassdigital.com.
Need the site locked down first? See Defend. Want someone thinking about the bigger picture? See Fractional CTO in Advisory, and read what to ask an IT provider before you sign in Notes.