Managed IT & Cloud Services

Premium, proactive infrastructure and security management with dedicated account teams and <4-hour response times.

The White-Glove Difference

Unlike commodity MSPs, we provide dedicated account teams who know your business, proactive strategic planning, and premium support that feels like an extension of your own team.

No ticket queues. No anonymous support. No reactive firefighting. Just results-driven technology management from a team invested in your success.

Comprehensive Managed Services

Concierge Service Desk

Named support engineers, priority escalation, same-day remote response, and executive-level communication for incidents.

Cloud & Infrastructure

Microsoft 365 / Google Workspace optimization, Azure/AWS architecture, server lifecycle management, and business-grade telephony.

Endpoint Services

MDM/MAM for mobile fleets, device procurement and configuration, on-site support for VIPs, and hardware refresh planning.

24/7 Monitoring

NOC/SOC monitoring, patch management, performance optimization, capacity planning, and quarterly business reviews.

Security Essentials

Antivirus/EDR, MFA implementation, security awareness training, and basic compliance support for regulated industries.

Vendor Management

Tech stack rationalization, SaaS spend management, vendor liaison, contract negotiation support, and renewal management.

Choose Your Plan

Flat monthly rates with no hidden fees. All plans include dedicated account management.

Essential

$150-250/user/mo

Core IT support for growing teams

Help desk support
Remote troubleshooting
Basic monitoring
Patch management
M365/Google admin
8-hour response SLA
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Premium White-Glove

$450-800/user/mo

Executive-level service for leaders

Everything in Professional
Named senior engineer
vCTO strategic planning
On-site support included
Priority escalation
Executive reporting
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Minimum engagement: $3,000/month. Volume discounts available for 50+ users.

Industries We Serve

Common Questions

All plans include unlimited support tickets, proactive monitoring, patch management, and access to our help desk. Higher tiers add dedicated account teams, faster SLAs, security tools, strategic planning, and on-site support.
Most clients are fully onboarded within 2-4 weeks. We conduct a thorough discovery, document your environment, and transition services smoothly without disrupting your operations.
Absolutely. Our cloud-first approach means we can support your team wherever they work. We have deep expertise in remote work tools, VPN, and secure access solutions.
Essential plans include 8-hour response for standard issues. Professional and Premium plans include <4-hour response for all issues, with emergency escalation available 24/7.
Yes. We have deep expertise in CMMC, HIPAA, SOC 2, and PCI-DSS. Our managed services can be configured to meet specific compliance requirements, and we offer dedicated compliance consulting for complex needs.

Ready to Experience White-Glove IT?

Schedule a discovery call to discuss your needs and get a customized quote.

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